Private property towing. Done by the book.
Managing a parking lot is harder than it looks in this metro. Virginia's towing law (Va. Code Title 46.2, Chapter 12) sets the statewide framework, and the City of Richmond, Henrico, and Chesterfield each layer their own local ordinance and advisory board on top of that. We work with property managers, HOAs, retail landlords, and apartment complexes across the metro, including the dense VCU-adjacent blocks of The Fan, to enforce parking rules cleanly - no rogue tows, no liability headaches, no customer-facing surprises.
What's included in this service?
- Full compliance with Virginia private-property towing law (Va. Code § 46.2-1231 and § 46.2-1233)
- Sign audit and installation naming the towing company and local non-emergency police number
- Written parking management agreement
- Permit / guest-pass enforcement programs
- Fire-lane and ADA space enforcement
- 24/7 drive-through patrol (negotiable hours)
- Repeat-offender database and escalation
- Owner notice and release process handled
When do you need this service?
- Apartment parking is chronically abused by guests
- HOA needs enforcement without board liability
- Retail customers lose parking to overflow from a nearby event or festival
- Fire lane, ADA, or reserved spaces violated
- Derelict or abandoned vehicles accumulating
- Parking rules in lease but no way to enforce
- You need a written property-management agreement for insurance
What do homeowners ask about Private Property?
Is private property towing legal in Virginia?
Yes, when done right. Virginia law (Va. Code § 46.2-1231) requires clear signage at every lot entrance naming the towing company and posting the local law-enforcement non-emergency number, immediate notification of police when a vehicle is removed, and a comprehensive list of fees displayed at the main office and the recovery site. Virginia caps what any company can charge for a nonconsensual private-property tow: a statewide maximum of $210 for the initial hookup, plus up to a $30 after-hours or weekend surcharge, capped at two such fees, and no storage charge for the first 24 hours. Localities can set their own lower caps by ordinance, and Richmond, Henrico, and Chesterfield each do. We never charge outside the applicable schedule.
Do you work with HOAs?
Yes. HOAs are our most common private-property client. We audit the existing signage, update the parking rules with the board, and set a patrol schedule that fits the community. Board members do not make the call - our dispatchers do, per the agreed rules. That keeps the board out of personal liability.
Can I call to tow a specific car in my lot?
If there is a signed property management agreement, yes. The property manager (or a designated contact) calls dispatch, confirms the vehicle and the violation, and we respond. Without an agreement on file, we cannot legally tow from a property we do not patrol.
What if a resident forgets their permit and gets towed?
They pay the release fee at our lot and get the car back, with full paperwork. It is rare - we only tow after the wait time and sign check. If a resident calls in a good-faith mistake (permit in glove box, etc.), we handle releases professionally and document the situation. Property managers can also preauthorize per-vehicle exceptions.
What if my car was towed by the City of Richmond, not by you?
That's a different process. The city's exclusive contracted tow company since 1992 is Seibert's Towing, and Richmond publishes a live towed-vehicle lookup at apps.richmondgov.com/applications/towviewing (make, model, color, partial plate). Questions go to Richmond's non-emergency line, (804) 646-5100. In Henrico or Chesterfield, a police-directed tow is handled by the county's own contracted operator - call Henrico Police non-emergency at (804) 501-5000 or Chesterfield Police non-emergency at (804) 748-1251 with your plate or case number. We're not affiliated with any of those city or county pounds, but if you need a tow once you retrieve the car, call us.
Where do we offer Private Property in the Richmond metro?
We provide private property in every city and community across the Richmond metro. Pick your city for local details and service specifics.
See private property in all 29 cities
Need private property in the Richmond metro?
Call for a free quote. Most work scheduled within the week.